Roll out of Internet/Mobile/SMS Banking

Roll out of Internet/Mobile/SMS Banking

Copy of eMail dated 18.02.2016 from Director (CBS) to all Circle Heads From: Director (CBS) Sent: 18 February 2016 17:46

Subject: Roll out of Internet/Mobile/SMS Banking 

Respected Sir/Madam

I am directed to enclose Standard Operating Procedure (SOP) of Internet/Mobile / SMS Banking for circulation to all CBS Post Offices. Facilities available through these channels are also attached. These need to be pasted on the Public Notice Board of all CBS Post Offices. 

It is requested to circulate these guidelines and give them wide publicity so that our staff/agents and customers may start using these facilities. 

With regards,

Sachin Kishore

Director (CBS)

Sansad Marg,

Dak Bhavan

Facilities in Internet Banking

Customer has to enter:- https://ebanking.indiapost.gov.in

1. Customer can go through www.indiapost.gov.in and click on Customer option in Internet Banking.
2. Customer Information File (CIF) number printed on the Passbook will be the Login ID for first login.
3. PIN has to be taken from Post Office where account stands after 10 working days. 

View Account Summary Screen

Inquire on Available balance

View Transaction History

View Closed Deposit Accounts

Inquire on Lien Account

View Issued Cheques

View Stopped Cheque

View rate of interest

View Deposit Account Details

Print Transaction details

Online Password Generation

Open Time Deposit Account

Opening Recurring Deposit

View Personal Details

View Issued Cheques

View Transaction History

Funds Transfer

View Tax Deducted at Source

Link Accounts

Compose Mails

View Inbox

Sent Mails

View Statement

OTP for Authentication

Facilities in Mobile Banking

1. Customer has to download Mobile App from Google Store
2. Within 48 hours of applying for Mobile Banking, customer will login with CIF ID and generate 4 digit M PIN.
3. Customer can login through Mobile Browser also for which URL is:- https://mbanking.indiapost.gov.in. In such a case, Internet Banking Login ID and Password have to be used.

Balance inquiry of SB and PPF accounts of the customer.

Balance inquiry of RD and TD accounts of the customer.

Balance inquiry of NSC Account of the customer.

Balance inquiry of Loan Accounts of the customer.

Mini Statement

TransactionHistory

Self Fund Transfer

Fund Transfer to registered payee with in DOP

Add payee

Opening of Time Deposit Account

Opening of Recurring Deposit Account

Loan Repayment in PPF account

RD installments funding

Balance Inquiry through SMS banking

Mini statement through SMS banking

Inquire status of cheques

Inquire balance of TD account

Facilities in SMS Banking

(Customer has to send Short Code through SMS at Mobile No. 925000339)

Within 48 hours of applying, customer will get 4 digit PIN through SMS.

• Balance Inquiry through SMS banking 
• Mini statement through SMS banking 
• Inquire status of cheques 
• Inquire balance of TD account

Process of Generation of PIN in Mobile Banking is given below:-

Customer has to download Mobile Banking App. Customer will be asked to Generate MPIN for login by the Mobile Application. 

1. Customer has to enter the CIF and then following Security questions will be asked Date of birth, CIF ID
2. When these are entered, an OTP will be generated and send to Customers Registered Mobile Number. 
3. User has to enter the OTP received to the registered mobile number. 
4. After successful validations of above steps, user is allowed to set MPIN of her/his choice which will be login Password to be used for M. Banking. 

SMS Banking Password :

SMS Banking Password will be of 4 digit length. The Password will be sent to the Customers Registered Mobile Number as an Alert message. This 4 digit PIN will be used by customer along with Short code. 

NOTE:- IT WILL BE RESPONSIBILITY OF THE CUSTOMER TO KEEP INTERNET/MOBILE/SMS BANKING PIN AND OTP SECRET AND NOT SHARE WITH ANT OTHER PERSON INCLUDING POSTAL STAFF. CUSTOMER WILL BE PERSONALLY RESPONSIBLE FOR ALL THE TRANSACTIONS DONE THROUGH THESE CHANNELS USING PIN AND OTP.

Standard Operating Procedure will be published soon.

FLASH ………… FLASH ……… FLASH

NJCA DECIDED INDEFINITE STRIKE FROM 11^th APRIL 2016

Meeting of the National Joint Council of Action (Railways, Defence, Postal, Confederation) held on 08^th February 2016 unanimously decided to serve indefinite strike notice on 11^th March 2016 and to commence indefinite strike from 11^th April 2016.

Further details will follow.

M.Krishnan

Secretary General

Confederation of

Central Govt. Employees & Workers

e-mail:mkrishnan6854@gmail.com

Mob:09447068125
Source : http://confederationhq.blogspot.in/

Achievements and Success of Department of Posts

Average business provided by major players is as follows:

Amazon: ~3 Lakh articles per month (peak 6 Lakhs)

Snapdeal : 80000 articles per month

Myntra : 50000 articles per month

Flipkart : 30000 articles per month

Yepme : 60000 articles per month

Parcel Revenue : Rs. 92.35 Crores till Nov 2015

Speed Post revenue : Rs. 1023 Cr till Nov 2015 (~10% eCommerce business) 

COD remittances : Total >Rs. 1000 Cr till Dec 15 Profile of Revenue Stream (in Rs Crore)
Products	2013-14	2014-15	2015-16(Upto Nov)
Speed Post	1372.2	1495.2	1023.5
Business Post	1029.5	962.5	553.7
Bill Mail Post	103.0	103.6	62.4
Express Parcel Post	77.6	64.3	38.0
Retail Post	70.2	84.4	51.5
Sale of Stamps	670.7	576.2	345.7
Logistics Post	15.3	24.4	10.7
Money Orders	606.9	632.3	331.9
Others	869.8	1023.0	415.3
Revenue from P.O.	4815.2	4966.0	2832.6
SBCC	5915.3	6670.0	5092.5
Total Revenue	10730.4	11636.0	7925.1

 · Revenue Growth  

· Speed Post revenue growth in the current FY is more than 16%. CAG report laid in Parliament on 8th May 2015 highlights that Speed Post is far better than private couriers, in terms of reach, assured delivery and delivery time.  

– Department has tied-up with more than 400 e-commerce agencies including Flipkart, Snapdeal, Amazon, YepMe, Shopclues etc for delivering e-Commerce pre-paid as well as Cash on Delivery (CoD) orders. Amazon is the largest business partner in e-Commerce. Rs 1000 Crore COD collection by Department of Posts so far and this figure this likely to cross Rs 1500 Crores by the end of the current FY.  

– Parcel revenue which registered 2% decline in 2013-14, registered 37% growth in 2014-15. 117% growth in parcel revenue till 31st October 2015 in the current FY. 

· Digital India  

– Core Banking Solution (CBS) rolled out in 12441 Post Offices along with 300 ATMs. CBS shall be rolled-out in all 25,000 Departmental POs along with 1000 ATMs by 31st March 2016.  

– Core Insurance Solution (CIS) rolled out in 23,792 Post Offices and shall be rolled out in all 25,000 Departmental POs by 31st March 2016.  

– Supply of solar powered, biometric hand-held devices with connectivity to about 20,000 rural Branch Post Offices shall be completed by 31st March 2016. All 130,000 rural post offices would be provided with hand-held devices by March 2017.  

• Promoting Financial Inclusion 

– India Post Payments Bank (IPPB)- RBI has accorded in-principle approval for setting up of Department of Posts Payments Bank on 7th September 2015. IPPB shall be set up by March 2017 and shall leverage the physical and IT infrastructure of the Post office, using low-cost, low-risk, technology based solutions to extend access to formal banking especially in rural, un-banked and under-banked areas, including MSMEs, small entrepreneurs, Village Panchayats & SHGs 

– Number of Post Office Savings accounts increased from 30.86 Crore to 33.60 Crore and total deposits of POSB accounts and Cash Certificates to Rs 6.5 Lakh Crore.  

– More than 80 lakh Sukanya Samriddhi Yojana accounts opened with a cumulative investment of more than Rs 2900 Crore since launch on 22nd January 2015.  

– More than 1.84 Crore Kisan Vikas Patras sold, attracting an investment of more than Rs 16,429 Crore since launch on 18th November 2014.  

– Launch of PM Suraksha Bima Yojana and PM Jeewan Jyoti Yojana for Post Office Savings Bank account holders in CBS Post Offices. So far, more than 57,000 policies have been sold to POSB customers.  

– Increase in maximum sum assured in Postal Life Insurance from Rs 20 Lakh to Rs 50 lakh and for Rural PLI from Rs 5 lakh to Rs 10 lakh in order to provide more investment opportunities to customers and also increase claim amount to nominees in case of death. 

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